Order and Returns
Orders must be placed by 12pm EST Monday – Friday to start processing on the same day. Processing time usually takes 1 business day. If something happens to be out of stock or on back order we will contact you immediately. Delivery times are based on orders placed between Monday – Friday. Orders Placed on Saturday & Sunday will not be processed until the following Monday.
Accepted Payment Methods
We accept Visa, Mastercard, Discover, AMEX, Paypal and Amazon Payments. You will be directed to use your Credit Card, Paypal or Amazon account at time of Check-out on our website.
We prefer Paypal over any other payment method. Orders processed with Paypal will take priority and will generally ship faster as well.
We reserve the right to cancel and refund any order that we deem to be fraudulent or suspicious.
Please make sure your Billing address and Shipping address match. We will not process or ship an order where the billing and shipping information does not match and a refund will be processed.
We only accept Paypal as the method of payment for international orders. We will cancel and refund any international orders that do not use Paypal as the payment method. International orders do not automatically calculate shipping. We highly recommend contacting us prior to making a purchase to acquire an accurate shipping quote to your country.
For Unopened and Unused merchandise we offer a 30 Day Return policy (minus standard 20% restock fee). All returns are assessed our standard 20% restocking fee.
- Return Shipping is the always the buyer's responsibility.
- Buyer must contact HPTautosport before returning any merchandise. We reserve the right to refuse any returns sent back without authorization.
- For items that have been opened or installed: only the manufacturer’s warranty applies, no refund or return is allowed.
- If you send back an open, installed or damaged item it will be sent back to you and you will be charged for shipping the item back to you.
- For purchases older than 30 days, HPT will determine if the return will be allowed and restocking fee of up to 50% can be applied.
Order Cancellation Policy:
We will try our best to cancel orders if given adequate time to do so. If the order has shipped we cannot cancel your order. You may be assessed a small processing fee for cancelled orders in the amount of $10.00 for our time involved.
HPT is a licensed dealer for 100’s of manufacturers. The full manufacturers warranty on each item will apply when purchased from HPT. In the instance of a warranty claim, we will generally have you send the product directly to the manufacturer. HPT does not warrant any product directly if we do not manufacturer it ourselves. Please familiarize yourself with the manufacturer's warranty before contacting us with a warranty claim.